Everybody remembers the fiasco caused by Samsung’s Galaxy Note 7 malfunctioning battery back in August 2016. The South Korean based tech giant is still trying to retrieve all the sold devices to this day. In case you don’t know what caused Samsung to want to retrieve sold devices we’re going to clear it right now. Samsung rushed the launch date of Note 7 in order to keep up with its competition and didn’t go through all the testing processes and a major issue was overlooked. The device shipped with a malfunctioning battery that would overcharge and then explode, Galaxy Note 7 became so dangerous that it was banned from airplanes.
Now in order to clear its name and to make customers happy, Samsung initiated an exchange and refund program in which Note 7 owners could return their devices for the full price and receive an additional 50 percent discount on the upcoming Galaxy Note 8 and S8. This program worked rather well and Samsung managed to retrieve around 94 percent of the sold devices in South Korea, but there still are customers who don’t intend to return their devices and Samsung has just the right solution for that.
Residents of South Korea who are Galaxy Note 7 owners are advised to return their devices and get their money by the end of the month because starting January 9th Samsung is about to start rolling out an OTA (over the air) update that’s going to cap the device’s battery to 15 percent. This shouldn’t come as a surprise since Samsung took even more drastic measures with US and European residents by pushing an update that caps the battery at 0 percent, thus rendering the device unusable.