If you live in the United States, then Samsung is working on making smartphone repairs more convenient for you!
The company is teaming up with uBreakiFix and thus giving them official authorization to offer in-person support at more than 300 locations across the country. uBreakiFix claims that most customers can get their Samsung phone repaired at any of their locations in two hours or even less!
Starting March 15th, tomorrow, Samsung customers can go to any of the ~300 Samsung Care authorized uBreakiFix locations and get same-day support for their Galaxy smartphones.
You can simply walk in and drop off your device at one of the locations or schedule an appointment online. Samsung announced any of these repair locations will use genuine parts and proprietary tools for repairs. The work will be done by Samsung-certified professionals.
The repair work includes but is not limited to:
- Front screen replacements;
- Back replacements;
- Battery replacements;
- Port repairs
- Camera repairs
This is available for both devices that are still within warranty and out-of-warranty too!
As noted above, you can have your device fixed at any of the 300 already-existent uBreakiFix locations, with Samsung planning to help build 200 additional ones by the end of the year.
Devices that can take service include the Samsung Galaxy S6, Galaxy S7, Galaxy S8 and even the Galaxy S9 (with all the different associated models), and also the Galaxy Note 5 and the Galaxy Note 8.
Unfortunately, no mid-range or premium mid-range devices are accepted at these locations. Therefore, unless you own one of the devices mentioned above, you will still have to use a third-party repair shop.
This is great advertisement from Samsung, since perfect customer support is one of the main reasons iPhone users choose to be loyal to the Apple brand. Apple customers can walk into any Apple store and get their smartphone fixed in no time.
Samsung did not previously have this kind of quality support in the United States, but this is prone to change thanks to the new partnership; it will allow Samsung to provide quick repair service to customers in the United States.
What do you think? Will you make use of this new partnership between Samsung and uBreakiFix? Tell us in the comments! As always, stay tuned for more Samsung news!